top of page
download (1).jpg

FAQs

What can I expect from ACE Counselling?

Can I book an Intake Session?

ACE Counselling commences any counselling relationship by offering an intake session. This usually takes one hour and will cover the presenting issue and also taking a medical and mental health history.

What are your fees?

Fees are $65 for an individual 45 minute counselling session and $100 for a couples/relationship 45 minute counselling session. These sessions can be scheduled weekly, and also according to the clients convenience. ACE Counselling attempts to keep fees low as we understand that not everyone has private health cover. Sliding scale fees are applicable. Please enquire.

Does counselling work?

Talk therapies have been around for a long time, over 100 years in fact. It's all about the trust that's built by the counsellor/client relationship. To use an analogy, it's like being part of a sports team; what you put into the counselling session is what you'll get out of it, so in other words, if you interact with the best outcome in view, you will succeed, and move on to a better life.

What is coaching?

The essence of coaching is raising awareness and responsibility to unlock potential and maximise performance. Awareness is created through broadening perspectives and improving the focus of attention, which increases interest, insight and learning. Responsibility is generated by offering choice and setting up accountability, which increases confidence, self-motivation and commitment.

What is the difference between Therapy, Counselling, and Coaching?

Therapy is working with the client who seeks relief from psychological or physical symptoms. It is usually carried out by a Clinical Psychologist. The client wants emotional healing and relief from mental pain. Therapy deals with the client’s mental health.


Coaching deals with the client’s mental growth. The client’s motive for entering therapy or counselling is usually to get away from pain or discomfort, rather than moving towards desired goals. Coaching is not remedial, it is generative.


Both therapy and counselling are more likely to involve understanding and may approach working with past experiences. Modern forms of therapy and counselling utilise behavioural modalities such as CBT (Cognitive Behavioural Therapy) or ACT (Acceptance, Commitment Therapy).

What is CBT?

Cognitive Behavioural Therapy (CBT) is a form of psychological treatment that has been demonstrated to be effective for a range of problems including depression, anxiety disorders, alcohol and drug use problems, marital problems, eating disorders, and severe mental illness.


Research studies suggest that CBT leads to significant improvement in functioning and quality of life. In many studies, CBT has been demonstrated to be as effective as, or more effective than, other forms of psychological therapy. Advances in CBT have been made on the basis of both research and clinical practice. CBT is an approach for which there is scientific evidence showing that CBT produces change.


CBT is based on several core principles:

  1. Psychological problems are based, in part, on faulty or unhelpful ways of thinking.

  2. Psychological problems are based, in part, on learned patterns of unhelpful behaviour.

  3. People suffering from psychological problems can learn better ways of coping, thereby relieving symptoms and becoming more effective in their lives.

CBT treatment usually involves efforts to change thinking patterns. These strategies might include:

  1. Learning to recognise one’s distortions in thinking that are creating problems, and then to re-evaluate them in light of reality.

  2. Gaining a better understanding of behaviour and motivation.

  3. Using problem-solving skills to cope with difficult situations.

  4. Learning to develop a greater sense of confidence in one’s own abilities.

CBT treatment also usually involves efforts to change behavioural patterns. These strategies might include:

  1. Facing one’s fears instead of avoiding them.

  2. Using role playing to prepare for potentially problematic interactions with others.

  3. Learning to calm one’s mind and relax one’s body.

Not all CBT will use all of these strategies. Rather, the Counsellor and client work together, in a collaborative fashion, to develop an understanding of the problem and to develop a treatment strategy.

CBT places an emphasis on helping individuals learn to be their own therapists. Through exercises in the session as well as 'homework' exercises outside of sessions, clients are helped to develop coping skills, whereby they can learn to change their own thinking, problematic emotions, and behaviour.


CBT emphasises what is going on in the person’s current life, rather than what has led up to their difficulties. A certain amount of information about the client's history is needed, but the focus is primarily on moving forward in developing more effective ways of coping with life.

Can I request an Online Counselling session?

ACE Counselling can arrange for online counselling as a psychological support, information, and other help that is provided online via computer, tablet or smartphone. This can be achieved via email text, phone, or face to face sessions online via SESSIONS.

There are many different types of online therapy. Some are as simple as screening tools and checklists to help you decide if you want to seek help for a psychological issue.

Online counselling can be a very effective way of helping most people. Online therapy can help different mental health conditions, such as anxiety and depression.

ACE Counselling has completed specific education and CPD (Continuing Professional Development) in utilising online counselling as a form of communication for clients who are unable to attend face to face sessions.

bottom of page